Parts and service are available for current VIBROPLEX and BENCHER products.
(note as of 4/22/15: We will post Bencher parts lists and pricing data shortly. The below presently only describes Vibroplex parts and service)
Parts: Repair parts for all current production model keys built 1945 to the present day are available. To order parts, consult the machine drawings and parts lists links shown below per model to determine what parts you need.
There are 3 ways to order parts: 1) By phone: Call us at (865) 309-5073 with Visa, MasterCard, or Discover. We are open approximately 8:30 a.m.-5 p.m. U.S. Eastern time Monday-Friday. We are often here earlier or later than those hours. If you call outside the regular business hours and we are in the office, we will answer the phone. 2) By email: Send an email to firstname.lastname@example.org with the part quantities, part numbers, description. The 4 digit part # on the parts lists is the one we use. Do not use the model part numbers like VK-1 or O-20. We will then total your order and email you a PayPal payment request, which you can pay with either PayPal funds or a major credit card. 3) By regular U.S. mail. Print out the parts list, write what items you need on it and mail it with a check, money order, or credit card to us directly.
Service: We offer repair and rehabilitation service for VIBROPLEX current production model keys built 1945 to present. Service rates are $30/hour for labor plus parts and return shipping. Call us (865) 309-5073 or email email@example.com to discuss service possibilities. We do not perform service work on pre-1945 keys due to lack of parts availability.
European Customers: Fred, HB9JCP, does cleaning and repair service on Vibroplex keys and stocks genuine Vibroplex parts for repair purposes. www.morsegarage.com
Für Europäische Besitzer: Es besteht auch die Möglichkeit, die wichtigsten Teile auch aus Europa zu ordern. Fred HB9JCP, hat einen kleinen Lagerbestand an Vibroplex-Originalteilen, kann aber auch Reinigungen und Reparaturen übernehmen. www.morsegarage.com
TECHNICAL DATA, CURRENT MODELS:
WHAT'S A JEWELED MOVEMENT?
Click here for a pictorial document describing jeweled vs. non-jeweled movements.
HOW OLD IS MY KEY?
We have a serial number chart available by clicking this link to determine age of your VIBROPLEX key. Please note that no model information corresponds to serial numbers - the serial number only indicates date of manufacture.
AUTOPLEX (electromagnetic predecessor) 1902-1905. K9WDY collection.
DOUBLE LEVER - independent dit and dah key levers. 1906-1927. Restored by W4PAL.
MODEL X. 1911-1927. Restored by W4PAL.
"No. 4" BLUE RACER. 1914-1966.
UPRIGHT VERTICAL BUG. 1917-1919.
MARTIN JUNIOR (reduced size version of ORIGINAL BUG). 1921-1939.
CHAMPION - cheaper version of LIGHTNING BUG. 1939-1979.
ZEPHYR - narrow base version of CHAMPION. 1939-1958.
BRASS RACER IAMBIC. 1982-1996 with EK-1 keyer in base. 1996-2013 without keyer.
Now available as currently with chrome plated finish as the BRASS RACER CLASSIC TRIANGLE.
CODE MITE miniature straight key. 1997-2010.